Complaints Policy

We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied. To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.

As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards. In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible.

Either call us on 07540266972 or write to us at Meridian Heating Ltd, Unit 2 Oswin Road, Braunstone, Leicester, LE31HR or email us Chris@Meridian-heating.co.uk and we aim to respond within 7 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.

Where we are unable to resolve your complaint using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution.

In the unlikely event that we cannot remedy your complaint to your satisfaction you may wish to refer your complaint to them. If you wish to do so please contact Which? Trusted traders in the first instance on 0333 241 3209.

Boiler Installations

Working with Baxi, all boilers come with a 10 year guarantee as standard!

Professional Service

8+ years in the Gas, Plumbing and Heating trade, rest assured that there is no job too small!

Landlord Certificates

We can provide Gas Safety certificates to Landlords to ensure your system is safe for use.

Repairs/Maintenance

From gas fires to central heating power flushing, be confident with Meridian Heatings Professional Services!

Gas Pipework

Our Gas Safe Certified engineers are able to install and replace gas pipework safely and professionally.

And much more!

To discuss your specific requirments, please don't hesitate to Contact Meridian Heating Ltd Today.
 

Meridian Heating Ltd - Contact Details

      Call Meridian Heating 07540 266 972

      Email - chris@meridian-heating.co.uk

      Twitter - @MeridianHeating

      Facebook - Meridian Heating

Meridian Heating Limited,

Unit 2, Oswin Road,

Braunstone, Leicester,

LE3 1HR.

Copyright © 2017. Meridian Heating Ltd. All Rights Reserved.

Website Design + Creation by Hinckley Web Design

Registered Business Address - 

Meridian Heating Ltd. 50 Newgate End, Wigston Leicester, LE18 2GG.

Registered In England and Wales.

Company Registration: 08717029.

VAT Registration Number: 212 3323 65.

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